If you have any questions regarding our Terms of Use or Policies please contact: 

info@loopygear.com

Operating Hours:

9am-5pm MST Monday - Friday (We're in Colorado!)

We will do our best to return all inquiries within 36 hours. For mailing information, please email us for further details.

Privacy Policy:

We believe that your privacy and the privacy of all our users is important. We will not distribute or sell your name or personal information about you to any third party without your expressed permission. Any information you provide to us with will be held in confidence and used only to improve our services to you.

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Product availability and delivery time:

We do our best to keep all products in stock and ready for shipment. The standard handling time for all in-stock items can range from 1-3 business days. All out of stock items can range from 5-7 business days. We strive on delivering our products to our customers as soon as possible and do our best to send out packages within 24-48 hours of when order was received. If an item is on back order, it will ship out immediately once it becomes available.

Image Color Disclaimer

We do our best to accurately display the colors of all products on its pages. The actual colors you see will depend on your monitor and may not be accurate.

Product Safety

Loopys and the components making up the Loopy conform to the Consumer Product Safety Improvement Act of 2008 (CPSIA). For further information, feel free to contact us at info@loopygear.com.

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Return Policy

We stand behind the quality of our products. If for any reason you are not satisfied with a purchase, contact us by email within 15 days of receipt and explain your reason for return or exchange. Also please specify if you would like a new loopy or would prefer a refund. We will issue a refund (minus shipping costs) once we receive the item and the return is approved. If you are interested in an exchange, please send the unused item (must be in brand new condition) back to us. Once our return department receives the item, we will then send the preferred item back to you. Please note that the customer is responsible for all return shipping costs. You must provide pre-paid postage for the new item to be sent back to you. For your protection, please choose a shipping service that provides a tracking number. We cannot be responsible for a return item that is lost in the mail.

Cookies
Like many other Web sites, loopygear.com uses a standard technology called a "cookie." A cookie is a piece of data stored on the user's computer tied to information about the user. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture any personal information. On this website, you must accept cookies as they are essential for site security, and use of the shopping cart. These cookies are discarded as soon as you sign off and close your browser. LoopyGear.com does not collect any persistent cookies. 

Copyright & Patent Notice 
All federally registered trademarks, trade names and pending-patents, including but not limited to Loopy Gear™, belong to Bartet Studios LLC. All web site design, text, graphics, logos, button icons, images, the selection and arrangement thereof, and all software is Copyright © 2010-2017, Loopy Gear™, also known as www.loopygear.com - ALL RIGHTS RESERVED. The compilation (meaning the arrangement, collection, and assembly) of all content on this web site is the exclusive property of Loopy Gear™ and is protected by U.S. and international copyright laws. This also includes product design and product features. Loopy Gear™ products are not to be duplicated or reproduced. All software programs used on this site are the property of Loopy Gear™, its owners or software suppliers and is also protected by U.S. and international copyright laws.

 

Limited Liability
When purchasing Loopy Gear™, parent and caregivers assume all liability for ensuring and maintaining the safety of children and infants while using the product.

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Payment
Loopy Gear™ accepts Paypal, Visa, Mastercard, and American Express for online orders using a GeoTrust (SSL certified) secure server. Sales Tax is applicable to the state of Colorado. Credit card payments are processed through Square. 

Inaccuracies 
Loopy Gear™ strives to provide you with complete, accurate and up-to-date information on this site; however, it is not humanly possible to guarantee that it is free of human or technological errors. Typographical errors, inaccuracies or omissions relating to pricing and availability may be incomplete or not current. We reserve the right to correct any errors, inaccuracies or omissions, including after the order has been submitted and to change or update information at any time without notification. Please accept our apologies for any inconvenience this may cause.

Counterfeit Warning
Loopy Gear™ merchandise is available exclusively from www.loopygear.com and authorized retailers and catalogues only. Buyers should be wary of spurious Loopy Gear™ style merchandise sold through unauthorized channels. To report counterfeiting anonymously, please email us at nicole@loopygear.com. Beware of counterfeits.

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Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 11/30/2016.